Procurement Guide

Complete reference for the Supplier/Procurement role — supplier management, contracts, communications, and performance tracking.

The Procurement dashboard provides a 360-degree view of your supplier network — from onboarding suppliers to managing contracts, tracking employee deployments, and monitoring supplier performance.

Procurement Dashboard

Overview of your supplier network and key metrics.

Dashboard Overview

The landing page for Procurement users showing key supplier metrics and quick actions.

  • Total active suppliers and employee count
  • Active client assignments overview
  • Pending contract renewals and expiring agreements
  • Quick navigation to common tasks

Supplier Management

Manage your network of manpower suppliers.

My Suppliers

Directory of all suppliers assigned to you. View supplier details, employee rosters, and compliance status.

  • View supplier company name, contact details, and address
  • Access supplier documents: trade license, TRN certificate
  • See employee count per supplier
  • Navigate to detailed supplier profile page
  • Track supplier onboarding and approval status
  • Filter and search suppliers by name, trade, or status

My Clients

View clients that your suppliers provide employees to. Track deployment details and billing information.

  • See which clients receive workers from your suppliers
  • View assignment details per client
  • Track billing rates and contract terms
  • Monitor client satisfaction and feedback

Contracts & Communications

Manage supplier agreements and communication history.

Contract Management

Track all contracts with your suppliers including terms, expiry dates, and renewal schedules.

  • Upload and store contract documents (PDF)
  • Track contract start date, end date, and renewal date
  • Set up alerts for upcoming contract expirations
  • View contract terms: rates, payment conditions, SLA
  • Download contract files for reference
  • Maintain contract version history

Communications Log

Maintain a structured record of all communications with your suppliers for audit and reference.

  • Log communications by type: email, phone, meeting, site visit
  • Record date, subject, and detailed notes
  • Associate communications with specific suppliers
  • Search and filter communication history
  • Track follow-up items and action points

Performance Tracking

Monitor and evaluate supplier performance.

Supplier Performance

Track supplier performance metrics to make data-driven decisions about your supplier network.

  • Monitor on-time delivery of manpower requirements
  • Track employee quality metrics and client feedback
  • Record compliance adherence (visa, insurance, documentation)
  • Compare performance across suppliers
  • Identify underperforming suppliers for review
  • Performance history over time for trend analysis

Supplier Employees

Manage the workforce provided by your suppliers.

Employee Database

Complete database of all employees provided by your suppliers. Full profile management with deployment tracking.

  • View employee profiles: name, nationality, passport number, visa details
  • Track current deployment: which client, which site, start date
  • Monitor visa expiry dates and renewal requirements
  • View employee skills and trade certifications
  • Navigate to detailed employee profile page
  • Filter by supplier, trade, deployment status, or visa status
  • Track employee history across multiple client assignments

Settings

Configure your procurement workspace.

Procurement Settings

Customize your procurement dashboard preferences and default configurations.

  • Set default views and sorting preferences
  • Configure notification preferences
  • Manage quick-access bookmarks

Typical Procurement Workflow

1

Onboard Suppliers

Register new suppliers with complete company and document details.

2

Set Up Contracts

Upload and configure supplier contracts with terms and dates.

3

Manage Employees

Track supplier employees, their profiles, visa status, and deployments.

4

Assign to Clients

Coordinate employee assignments to fulfill client requirements.

5

Monitor Performance

Track supplier delivery quality and compliance adherence.

6

Maintain Communications

Log all supplier interactions for audit trail and follow-up.

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